AFCA is free and you never need me. 1800 931 678 · afca.org.au
Act I · who you areStep 1 of 22

Tell me who you are.

I'll prepare your complaint from your answers. This takes about 15 minutes, and you can answer most of it out loud instead of typing. You can stop and pick it back up whenever you like, and nothing is lodged until you've read the whole thing and decided to.

  • Nothing to send me, and nothing to upload. A close guess is fine wherever a number is out of reach.
  • You review every word before anything goes anywhere.
  • The first complaint is free.

First I need to know it's you, and to check this is something I can help with.

as on your driver's licence

+61
Why I ask this

Your name goes on the AFCA complaint. The document arrives in your inbox. On the next screen I send a 6-digit code to your phone so we both know it's you.

Graham Marsland Pty Ltd · ABN 97 691 274 905 · Melbourne
I read every email and reply within two business days.